Shipping policy

All packages are mailed via USPS (United States Postal Service).

Please allow 1-2 business days to process your order and another 3-5 business days for delivery. This does not include orders that have personalized and/or custom items (these could take a minimum of 3-4 additional business days to process).

For shipping questions after your package has been received by USPS, please contact us at MyCraftHouseVA@gmail.com and/or your local post office. Check for tracking information provided to the email given at checkout. If you did not receive this information, please contact us at MyCraftHouseVA@gmail.com.